Scam Prevention
6 minute read

Medical Device Fraud: Spotting Companies That Bill Medicare Without Authorization

Medicare fraud costs billions each year, and medical device scams are among the fastest-growing threats targeting seniors. If you've received unexpected calls offering "free" braces, wheelchairs, or diabetic supplies, you're not alone. These schemes don't just waste taxpayer dollars—they can put your health at risk and compromise your Medicare benefits. The good news? Once you know what to look for, these scams become surprisingly easy to spot.

Understanding how unauthorized companies operate gives you the power to protect yourself and your Medicare coverage. In this guide, we'll walk you through the warning signs that separate legitimate medical equipment providers from fraudulent operations trying to exploit your benefits.

In this article, you'll discover:

  • The most common medical device scams targeting Medicare beneficiaries right now
  • Five red flags that reveal unauthorized billing operations
  • Simple verification steps anyone can take before accepting equipment
  • How to report suspected fraud and protect your benefits
  • A preview of our comprehensive Medicare Protection Toolkit (exclusive to subscribers)

How Medical Device Fraud Actually Works

Medical device fraud typically begins with an unsolicited phone call, text message, or even a door-to-door visit. The caller claims to represent Medicare, your doctor's office, or a medical equipment company. They offer "free" items like back braces, knee braces, diabetic testing supplies, or mobility equipment—items that Medicare does cover under certain circumstances.

Here's the catch: these companies aren't authorized to bill Medicare on your behalf. They collect your Medicare number and personal information, then submit fraudulent claims for equipment you may never receive, don't need, or that's significantly overpriced. Some actually send low-quality devices, while others send nothing at all after billing Medicare thousands of dollars.

The real danger isn't just the fraud itself. When unauthorized companies misuse your Medicare number, it can max out your benefits for legitimate equipment you actually need. You might discover you can't get a prescribed walker or CPAP machine because fraudulent claims have already exhausted your coverage for that year.

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5 Red Flags of Unauthorized Medical Device Companies

1. They Contact You First

Legitimate medical equipment providers don't call you out of the blue. The proper process begins with your doctor determining you need specific equipment, writing a prescription, and then connecting you with an authorized supplier. If someone calls offering equipment you didn't request, it's a scam—even if they claim "your doctor sent us."

2. They Claim Everything Is "Free"

While Medicare does cover certain durable medical equipment, nothing is truly "free." Legitimate providers clearly explain coverage, copayments, and your financial responsibility upfront. Scammers use "completely free" or "no cost to you" as bait. They're banking on you not understanding that Medicare has specific coverage rules and limits.

3. They Pressure You to Decide Immediately

"This offer expires today" or "We can only hold your spot for the next hour" are classic pressure tactics. Authorized medical suppliers understand that healthcare decisions take time. They encourage you to verify their credentials, talk to your doctor, and review coverage details. Scammers create urgency to prevent you from thinking clearly or checking their legitimacy.

4. They Ask for Your Medicare Number Over the Phone

Your Medicare number is as sensitive as your Social Security number. While legitimate providers do need this information eventually, they should never ask for it during an unsolicited call. The proper sequence is: your doctor prescribes equipment, you choose a supplier, then you provide information through secure channels after verifying the company's authorization.

5. They Offer Equipment Unrelated to Your Health Conditions

If you don't have diabetes, why would you need diabetic testing supplies? Scammers often offer generic items to as many people as possible, regardless of actual medical need. A legitimate supplier works from your doctor's specific prescription based on your diagnosed conditions.

For a complete breakdown of Medicare enrollment scams and how to verify legitimate Medicare communications, check out our free guide: Medicare Enrollment Scams: How scammers pose as Medicare representatives.

Quick Verification Steps Before Accepting Any Medical Equipment

Before agreeing to any medical equipment offer, take these three simple steps:

Contact Your Doctor's Office Directly: Don't trust caller ID—it can be spoofed. Hang up and call your doctor using the number from your insurance card or their official website. Ask if they referred you to this company and if they prescribed the equipment being offered.

Verify the Supplier's Medicare Authorization: Medicare maintains a searchable database of authorized suppliers at Medicare.gov. Legitimate companies will provide their National Supplier Clearinghouse (NSC) number and encourage you to verify their status.

Review Your Medicare Summary Notice: Check your Medicare statements regularly for equipment you didn't receive or authorize. Fraudulent claims often appear months later, but catching them early protects your benefits and helps stop scammers.

For step-by-step guidance on protecting your Medicare number, verifying medical equipment offers, and understanding your coverage rights, our comprehensive Medicare Protection Toolkit provides everything you need. Get Full Access to our Learning Hub!

What to Do If You've Been Targeted

If you've already shared your Medicare number with a suspicious company, act quickly:

First, document everything you can remember about the contact—company name, caller name, phone number, date and time, and what was discussed. This information becomes crucial for investigation and protecting yourself from future charges.

Second, contact Medicare's fraud hotline immediately at 1-800-MEDICARE (1-800-633-4227). Report the suspicious contact and ask them to flag your account for monitoring. Medicare takes these reports seriously and can prevent fraudulent claims before they're processed.

Third, monitor your Medicare Summary Notice carefully for the next several months. Look for claims for equipment you didn't receive or services you didn't authorize. If you spot anything suspicious, report it immediately to Medicare and your doctor.

The Bottom Line: You Control Your Medicare Information

Remember this simple truth: you are always in control of your Medicare information. Legitimate medical equipment providers work through your doctor and respect the proper authorization process. They never pressure you, always explain costs clearly, and encourage verification of their credentials.

When someone offers "free" medical equipment through an unsolicited call, you now know exactly what you're dealing with—an unauthorized company trying to exploit your Medicare benefits. Trust your instincts, verify before you provide any information, and don't let pressure tactics override your common sense.

Frequently Asked Questions

How can I tell if a medical equipment company is Medicare-approved?

Visit Medicare.gov and search their Supplier Directory, or call 1-800-MEDICARE to verify a company's authorization status. Legitimate suppliers will provide their NSC number and welcome your verification.

Will Medicare ever call me about free equipment?

Medicare will never call you unsolicited to offer free equipment or ask for your Medicare number. These calls always come from scammers, even if caller ID shows "Medicare" or a government agency.

What happens if I already gave my Medicare number to a suspicious company?

Contact Medicare immediately at 1-800-MEDICARE to report the incident and request account monitoring. Check your Medicare Summary Notices carefully for several months for any unauthorized claims.

Can I get in trouble for medical device fraud if I accepted equipment?

Victims of fraud are not at fault, but it's important to report suspicious activity immediately. Medicare understands that seniors are targeted by sophisticated scams and focuses on stopping the fraudulent companies, not penalizing victims.

Protect Yourself With Complete Coverage

Now you understand the basic warning signs of medical device fraud, but protecting your Medicare benefits completely requires more than just recognizing phone scams. Fraudsters constantly develop new tactics, from fake doctor referrals to sophisticated mail campaigns that look remarkably official.

Cyber Smart Seniors members get exclusive access to:

  • Our complete Medicare Protection Toolkit with step-by-step verification procedures
  • Weekly updates on new medical device and Medicare scams targeting seniors
  • Downloadable checklists for verifying medical suppliers, recognizing fraudulent calls, and reporting scams effectively
  • In-depth podcast episodes explaining Medicare fraud schemes and your rights as a beneficiary
  • Complete library of 52+ senior-friendly cybersecurity and technology guides

This article covered the basics, but there's so much more to protecting your health benefits and financial security. Our members receive comprehensive, regularly updated guidance on every type of Medicare fraud, along with practical tools they can use immediately.

Join thousands of seniors who've taken control of their Medicare security. Become a Cyber Smart Senior Today!

"I had no idea how many different ways scammers were targeting my Medicare benefits. The Medicare Protection Toolkit showed me exactly what to watch for and how to verify legitimate suppliers. I've already stopped two fraudulent calls using what I learned!" — Patricia R., CSS Member

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